Terms & Conditions

Welcome to fbage

fbage is an online casino and sports betting platform designed specifically for players in Bangladesh. These Terms & Conditions govern the relationship between fbage and each registered user of the platform. By creating an account, making a deposit, or placing a wager on fbage, you confirm that you have read, understood, and agree to be bound by these terms in their entirety.

These terms apply to all services offered under the fbage brand, including but not limited to: live casino games, sports betting, cricket betting, slot machines, crash games, fishing games, and any promotional offers or bonuses made available to players. These terms may be supplemented by additional rules specific to individual promotions, games, or features, which will be clearly communicated at the relevant entry point.

fbage reserves the right to modify, suspend, or discontinue any part of its services at any time, with or without prior notice. Continued use of the platform following any such modification constitutes your acceptance of the revised terms.

Who Can Use fbage

Access to fbage is restricted to individuals who meet all of the following conditions. We take eligibility seriously to maintain a safe and responsible gaming environment for all users across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and the rest of Bangladesh.

• You must be at least 21 years of age (21+ only). Players under 21 are strictly prohibited from registering or placing any wager on fbage.
• You must be a natural person acting in your own capacity and not as an agent or representative of any third party.
• You must provide accurate, truthful, and complete personal information at the time of registration. Providing false details constitutes a material breach of these terms.
• You must not be accessing the platform from a jurisdiction where online gambling is explicitly prohibited by applicable local law.
• You must not be a current employee, director, officer, or affiliate of fbage or any of its associated entities, nor an immediate family member of such a person.

fbage reserves the right to verify user eligibility at any time. Users who fail to meet these requirements may have their accounts suspended and any pending winnings forfeited pending investigation.

Account Registration & Your Responsibilities

Each user is permitted to hold only one registered account on fbage. Duplicate accounts — whether created intentionally or inadvertently — are a violation of these terms. If duplicate accounts are identified, fbage reserves the right to close all associated accounts and withhold any balances pending review. If you believe a duplicate account was created in error, please contact our support team promptly.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. fbage will not be held liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep credentials secure.

• Do not share your password with any third party, including family members or friends.
• Notify fbage support immediately if you suspect unauthorised access to your account.
• You are responsible for all activity that occurs under your account, whether authorised by you or not, until you notify fbage of any breach.
• fbage may require identity verification (KYC) at any stage, including during withdrawal requests. Supporting documents may include a national ID, passport, or driving licence.

Deposits, Withdrawals & Payment Methods

fbage supports a range of local and international payment methods to ensure convenient banking for players throughout Bangladesh. Accepted payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. Available methods may vary by region and are subject to change; the current list is displayed on the cashier page.

All transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit and withdrawal limits apply and are communicated clearly within the cashier interface. fbage does not charge processing fees on standard deposits or withdrawals, though your payment provider may apply their own service charges.

• Deposits must be made from a payment account registered in your own name. fbage will not accept deposits from third-party accounts.
• Withdrawal requests are subject to KYC verification and may take 1–5 business days to process depending on the selected payment method.
• Withdrawals will be returned to the same payment method used for the original deposit where technically possible.
• fbage reserves the right to delay or withhold a withdrawal pending investigation if there is a reasonable suspicion of fraudulent activity, abuse of bonuses, or violation of these terms.

fbage takes all reasonable measures to ensure the security of financial transactions, including the use of SSL encryption technology. However, we cannot guarantee that our systems will be completely free from technical errors or interruptions beyond our control.

Bonuses, Promotions & Wagering Requirements

fbage offers a range of bonuses and promotional incentives to both new and returning players. All bonuses are subject to specific terms, including wagering requirements, time limits, game restrictions, and minimum deposit thresholds. These conditions are clearly stated at the point of each offer and must be reviewed before opting in.

Bonus funds are held separately from real-money balances. Wagering requirements must be met in full using bonus funds before any winnings derived from bonus play can be converted to withdrawable cash. The standard rollover requirement for welcome bonuses on fbage is communicated at the time of the offer.

• Only one welcome bonus per player is permitted. Multiple accounts created to claim multiple bonuses will result in all accounts being permanently closed.
• Free spins awarded as part of a promotion are subject to their own specific wagering requirements and expiry dates.
• fbage reserves the right to cancel or modify any promotion at any time. Players will be notified of material changes via their registered contact details.
• Bonus abuse — including but not limited to exploiting technical errors, using bots, or coordinating with other users to circumvent wagering requirements — will result in bonus forfeiture and may lead to permanent account closure.

Fair Play, Game Integrity & Prohibited Conduct

fbage is committed to providing a fair and transparent gaming environment. All games available on the platform use certified Random Number Generator (RNG) technology where applicable, ensuring that outcomes are genuinely random and not influenced by the platform or any third party. Live casino games are conducted by professionally trained dealers through verified game providers such as Evolution Gaming, Ezugi, and Pragmatic Play.

The following conduct is strictly prohibited on fbage and may result in immediate account suspension, balance forfeiture, and legal action where applicable:

• Using automated scripts, bots, or any software tool to gain an unfair advantage over other players or the platform.
• Colluding with other players to manipulate the outcome of any game or event.
• Engaging in money laundering, fraud, or any other illegal financial activity through the platform.

Our Commitment to Responsible Gaming

fbage is firmly committed to responsible gaming. We believe that gambling should remain a form of entertainment and never become a source of financial hardship or personal harm. Our platform provides tools to help users manage their gambling activity, including deposit limits, session time reminders, and self-exclusion options. Players who feel that gambling is affecting their wellbeing are encouraged to contact our support team at [email protected] for guidance and assistance.

For more information on our responsible gaming policies and the tools available to you, please visit our dedicated Responsible Gaming page. fbage strictly enforces the 21+ age restriction: if we have reason to believe a user is under 21 years of age, the account will be suspended immediately pending age verification.

Ownership of Platform Content

All content on the fbage platform — including but not limited to the website design, graphics, text, logos, icons, images, software, audio clips, and the compilation thereof — is the exclusive intellectual property of fbage or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any part of the platform without prior written consent from fbage.

Limitation of Liability

To the maximum extent permitted by applicable law, fbage, its directors, employees, partners, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or other intangible losses — arising out of or in connection with your use of, or inability to use, the platform or its services.

fbage does not guarantee uninterrupted, error-free, or completely secure access to the platform. Service interruptions caused by scheduled maintenance, third-party payment failures, force majeure events, or technical faults beyond our reasonable control shall not create liability for fbage.

Data Privacy & How We Use Your Information

fbage collects, stores, and processes personal data in accordance with its Privacy Policy. By using the platform, you consent to the collection and use of your data as described therein. We implement industry-standard SSL encryption and technical safeguards to protect your personal information from unauthorised access, disclosure, or misuse. For full details on how your data is handled, your rights, and how to exercise them, please review our Privacy Policy.

Changes to These Terms

fbage reserves the right to update, amend, or replace any part of these Terms & Conditions at any time. When material changes are made, we will endeavour to notify registered users via their registered email address or through a prominent notice on the platform. The date of the most recent revision is always displayed at the top of this page.

Your continued use of fbage following the posting of revised terms constitutes your acceptance of those changes. If you do not agree with the updated terms, you must immediately cease using the platform and close your account. It is your responsibility to review these terms periodically to stay informed of any updates.

Jurisdiction & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. fbage aims to resolve all disputes with users amicably and in good faith. If you have a complaint regarding our services, we encourage you to contact our support team at [email protected] in the first instance. We will make every reasonable effort to address your concern within a timely manner.